Privacy Policy
How we collect, use, and protect your information when using TuronPass
Data Protection
TuronPass LLC ("TuronPass," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and digital travel pass services.
Please read this Privacy Policy carefully. By accessing or using TuronPass, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Account credentials (username, password)
- Payment information (processed through secure third-party payment processors)
- Profile information (nationality, language preferences)
- Identification information for pass verification
1.2 Usage Information
We automatically collect certain information about your device and how you interact with TuronPass:
- Device information (device type, operating system, unique device identifiers)
- Log data (IP address, access times, app features used)
- Location data (with your permission, to enhance attraction recommendations)
- Usage patterns (attractions visited, features used)
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve TuronPass services
- Process transactions and manage your account
- Verify your identity when accessing attractions
- Personalize your experience and provide recommendations
- Communicate with you about your account, updates, and promotions
- Monitor and analyze usage patterns and trends
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With partner attractions to facilitate entry and verify pass validity
- With service providers who perform services on our behalf
- To comply with legal obligations or respond to legal requests
- To protect the rights, property, or safety of TuronPass, our users, or others
- In connection with a business transaction such as a merger or acquisition
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your personal information in certain circumstances
- Restrict or object to certain processing activities
- Data portability (receiving your data in a structured, commonly used format)
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country. We implement appropriate safeguards to protect your information when transferred internationally.
8. Children's Privacy
TuronPass is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
By using TuronPass, you consent to the collection and use of information in accordance with this Privacy Policy.
Contact Support